Account Executive

Sydney, New South Wales, au
Company: Isentia
Category: Management Occupations
Published on 2021-06-12 06:09:13
Isentia is the Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world class experts, our mission is to help businesses leap-forward where only genuine insight can take them. 

At Isentia, we are passionate about bringing the right people into our team and our Account Executives play an essential role providing support to our valued clients. This role plays a crucial part in retaining and developing a large portfolio of clients while delivering insights, advice and industry intelligence, to help clients achieve their communications objectives.
Role & Responsibilities
  • You will be the key point of contact for clients within your portfolio
  • You will be responsible for the end-to-end servicing of clients’ media requirements across all formats, including alerting clients to media items as they happen.
  • Collaborate with the account management team and sales team to understand the needs of your clients.
  • Regularly contacting and providing solutions to assist clients with their communications requirements.
  • Monitor breaking news and alert your clients to relevant media issues
  • Enjoy the variety of the media landscape and working within a high performing team.
  • Key requirements
  • You are media savvy and have a genuine interest in news and current affairs with the ability to identify issues that are important to our clients.
  • You thrive on building and developing meaningful client relationships
  • You think on your feet, prioritise and can multi task in high pressure situations
  • You are an excellent team player who enjoys a fast-paced environment
  • You are a problem solver who will be able to identify potential issues for clients
  • Previous experience working in a client success or customer service environment is desirable.
  • Excellent command of English
  • Who are we and what else do you need to know?

    Isentia is a client-centric organisation where you can really add value to our clients' businesses. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not for profit organisations.

    We provide our team members with constructive feedback to foster their career growth, and you will have many opportunities to work with fun and talented people. We also have an open and inclusive culture where we embrace opportunities to do better and we celebrate achievements wildly.

    We are an equal opportunity employer that is dedicated to providing a working environment which embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of your application.

    We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research. We also offer competitive salary and benefits like discounted private health insurance, learning and development opportunities and great social events.

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