Associate Manager, Consulting Services

Canberra, Australian Capital Territory, au
Company: Red Hat, Inc.
Category: Management Occupations
Published on 2021-06-12 06:09:09

Collaborate with the Sales team to promote sales and business development for the Consulting Services team across the Australian Capital Territory (ACT) region by achieving targeted bookings, revenue, margin, and utilization numbers. The Red Hat Consulting Services team is looking for an Associate Manager to join us in Canberra, Australia. In this role, you will propose solutions along with strategic consulting offerings to increase the value of our support services and serve as the main point of contact for customers to ensure that their talent needs are met in a timely manner. You'll oversee rates, project costs, terms, and conditions for consulting services based on corporate standards and guidelines. As an Associate Manager, you will get the opportunity to show initiative by bringing new ideas for improving our overall capability and go-to-market strategies, allowing flexibility to advance to a more strategic level. You'll need to have excellent project and people management expertise, as you'll ensure that our customers' needs are met and manage the delivery of projects.

Primary job responsibilities

  • Collaborate with sales management to improve awareness of the value of selling services
  • Use a solutions selling approach to optimize results and ensure consistency
  • Maintain a manageable work schedule for consultants
  • Collaborate with the central services resourcing team for resource allocation and management
  • Assess, improve, and expand the partner network to enhance our consulting services
  • Establish and cultivate relationships with partners, enabling strategic business growth through joint sales
  • Mentor consultants to ensure that the Consulting Services team is highly motivated, committed, and trained in the necessary technologies and skills
  • Deliver project and program management oversight
  • Required skills

  • Demonstrated success leading and managing a team of 5+ IT consultants
  • Experience supporting a successful consulting business; experience as a consultant in a customer-facing role
  • Technical background as an IT professional to relate to and earn credibility with the Consulting team
  • Experience with project management and a demonstrated ability to manage multiple teams
  • Excellent people management skills
  • Ability to support professional services and increase sales or revenue by demonstrating the value of consulting to our internal sales teams
  • Experience developing statements of work (SoWs), pricing, and large-scale proposal development
  • Passion for open source technologies
  • Ability to work as part of a dynamic team while demonstrating flexibility, ability to work without direct supervision, and initiative
  • Excellent written and verbal communication skills
  • Australian government security clearance
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