Brisbane City, Queensland, au Computer and Mathematical Occupations
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The P&C Direct team is responsible for the delivery of common, repeatable, and transactional P&C activity which has enterprise-wide reach and is aligned to the functional or corporate strategy.
The P&C Business Analyst is responsible for assessing opportunities, defining requirements, and managing P&C system & process improvements, aligned to P&C projects and the continuous improvement program.
What you'll be doing
Playing a critical role in a process & systems team, working with People & Culture and other business stakeholders to improve the landscape, through the continuous improvement program as well as new tech initiatives.
Managing stakeholder sessions to define and document business requirements for systems and process improvements/tech projects.
Developing and proposing end to end system and process solutions to meet business requirements, engaging stakeholders to validate future state. Ensuring that solutions have team member experience at the fore-front.
Analysing and documenting business processes - from as is, to future state.
Identifying business impacts with stakeholders for input into change plans.
Assisting with change activities.
Ensuring impacts of systems and process changes are understood up and downstream and stakeholders identified.
Driving continuous improvement and results, aligned to P&C Strategic objectives.
Good things you'll need
5+ years experience in a Business Analyst or similar role, supporting business stakeholders in a large/complex organisation.
Experience working with HR/People systems & processes – specifically SAP SuccessFactors.
Experience working within or with a HR/People Business Unit.
Demonstrated ability to take complex business problems and deliver pragmatic solutions, that align to business goals, and ensure a superior end-user experience.
Proven ability to hit the ground running working at pace across multiple initiatives and stakeholders
NB: We encourage a flexible working environment at Coles, therefore this position can be located anywhere in Australia