Lead Consultant

Canberra, Australian Capital Territory, au
Company: Infosys
Category: Computer and Mathematical Occupations
Published on 2021-06-12 19:10:03


s and Responsibilities:
  • Interact with business functional users and business stakeholders to understand business requirements
  • Do a Fit/ Gap analysis of the business requirements and propose alternative solution for the identified gaps
  • Create functional solution design to address business, interface, and performance requirements
  • Prepare functional documents, process flows and presentations around system design.
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements
  • Conduct end-user and admin training sessions, show and tell sessions and provide tailored demonstrations of the technology solution
  • Create Data Migration Plan and lead the data migration activities from legacy applications to Dynamics 365 CRM using the required tools
  • Skills /Competencies:
  • Essential:
  • Experience as a functional lead on end-to-end Dynamics 365 Customer Engagement implementations
  • Experience on preparing process flows using Visio, PowerPoint, or any other tool.
  • Good understanding of Dynamics 365 security model
  • Experience in working in Agile projects and using tools such as JIRA
  • Excellent interpersonal, written, and oral communication skills, and ability to initiate conversations proactively.
  • Must be an Australian Citizen
  • Preferred:
  • Additional Skills:
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
  • Hands on experience on the product for configurations
  • Ability to do fit gap analysis and provide Point of View on 3rd party tools from functional perspective

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