On-site Technician

Sydney, New South Wales, au
Company: Fujitsu
Category: Computer and Mathematical Occupations
Published on 2021-06-12 06:09:13

Fujitsu is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries. We know that using our experience and the power of ICT to shape the future of society with our customers can only be achieved through a flexible and respectful approach to work. Our purpose is to make the world more sustainable by building trust in society through innovation. This is the core of the Fujitsu Way!

Work with a giant in technology:

We have an opportunity for an experienced Desktop Support Analyst to support our largest Federal Government customer account. We are seeking a highly motivated candidate with exceptional customer service skills to provide customer desktop support onsite. In this role you will support infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices. This role will require you to gain an in-depth knowledge of the client environment and to create close working relationships to foster innovation for continual service improvement and opportunities for increased service and value add.

Building your own path to success:

To take the next step in your next career opportunity we are seeking candidates with experience in:

  • Entry level technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility
  • Knowledge of desktop & software applications - Microsoft Office, Antivirus software and systems
  • Basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualisation
  • Ability to articulate technical information to the targeted audience
  • Professional customer service skills
  • Experience and knowledge of the use of an incident management toolsets
  • Jobs you might also be interested in